13.7 PHYSICAL RESOURCES
The institution ensures adequate physical facilities and resources, both on and off campus, that appropriately serve the needs of the institution’s educational programs, support services, and other mission-related activities.
JUDGEMENT
Compliance 
Non-Compliance
Partial Compliance
NARRATIVE
The physical facilities of North Carolina Agricultural and Technical State University are adequate to meet the needs all students—on campus and off campus—and are operated and maintained so that they serve the university’s mission. The university map shows its physical facilities at a glance. Under the direction of the Vice Chancellor for Business And Finance (VCB&F), the Office of Facilities is charged with adequate functioning of the university's physical resources. Facilities works to effectively and efficiently provide an environment that supports the instructional, research and social needs of the university.
The Campus. The university campus consists of approximately 771 acres, located in Greensboro (Guilford County), North Carolina, of which approximately 220 acres are on the main campus. The university uses 163 facilities consisting of over 4.3 million gross square feet (gsf) in support of its academic mission. Eighty-one buildings are on the main campus (3,041,229 gsf), 37 facilities (184,613 gsf) on the University Farm, 12 buildings (384,632 gsf) off campus and 33 third-party managed (751,006 gsf) N.C. A&T Real Estate Foundation buildings. A university map is included in the supporting documents to show the layout of the campus. And, the Campus Master Plan shows the path forward for the next several years.
Since the last accreditation, during Spring 2010, the university’s facilities have grown in the years indicated to include the following new spaces:
Academic Classroom Building, 2011
· New Student Center, 2018
· Student Health Center, 2015
· Joint School of Nanoscience and Nanoengineering, 2012 (Shared space with UNC Greensboro)
· Union Square Campus, 2016 (Collaborative learning spaces shared by four institutions)
The following spaces have been renovated and updated:
· Cherry Hall, 2010
· Holland Hall, 2012 (Residential)
· Stadium, 2012
· Murphy Hall, 2012
· Williams Cafeteria, 2012
There also have been major improvements in the technology infrastructure of the university, including retrofitting of more than 200 classrooms, labs and lecture halls, as shown in Figure 13.7-i, for the last three years.
Figure 13.7-i: Classroom and Computer Lab Upgrades, July 1, 2017 to December 31, 2019.
The College of Engineering Building—The Engineering Resource and Innovation Center (ERIC) is currently under construction, and can be seen in the rendering provided.
Facilities Division. The Office of Facilities is a support unit within the Division of Business and Finance. It is responsible for developing and executing the university’s Master Plan, providing capital improvement for the university, accomplishing day-to-day operations, maintenance, and repair of physical facilities and campus grounds while being student-centered and seeking to achieve the missions, goals and objectives of the university. The assistant vice chancellor for facilities is the chief administrative officer.
The Physical Plant, managed by the physical plant director, is responsible for ensuring daily operations of facilities by providing preventive maintenance and repair services to all campus buildings, equipment and grounds. The service areas within this department, include:
· Carpentry
· Dispatch
· Electrical Systems
· Housekeeping
· Grounds and Moving
· Housing Maintenance
· Shipping and Central Receiving
· Motor Fleet/Vehicle Services
· Heating Plant
· HVAC Systems
· Locksmith
· Pest Control
· Plumbing
· Renovation Projects
· Special Operations
· Sustainability
Another arm of the Office of Facilities is the university engineer, whose responsibilities include, project management related to building and renovating facilities; surveying existing facilities to evaluate and provide recommendations regarding plumbing, electrical, architectural, structural or heating, ventilation and air conditioning inadequacies; and assisting university departments with developing construction budgets.
Routine and Preventive Maintenance. Preventive and routine maintenance is scheduled through the work order system. Preventive maintenance is developed to support the continuing operation of buildings systems, including dynamic equipment and the campus utilities infrastructure. Its proper implementation reduces systems/equipment failure, extends the life expectancy of buildings and infrastructure systems, and maximizes the availability of campus facilities' support of the university's mission. Routine maintenance involves periodic maintenance such as painting and light fixture replacements. Copies of preventive and routine maintenance work orders and associated reports are maintained in the Physical Plant Work Control Office.
Building Coordinators. To support the activities performed by the physical plant, at least one individual is designated as a building coordinator for each university building that has a single department occupant. These individuals, appointed by the department(s) that occupy each building, serve as the liaison between the Office of the Physical Plant and the building occupants to ensure that services performed are consistent with the customers' expectations.
Customer Feedback. Customer feedback is received from various sources and is constantly assessed by the Office of Facilities leadership team in order to make improvements, which fulfill the needs of students, faculty, staff and administrators.
Supporting Documents
1. Campus Map
3. Rendering of the Engineering Resources and Innovation Center (ERIC)
5. Preventive and/or Routine Maintenance Work Orders
a. Example 1
b. Example 2